Processing Time: Orders are processed within 1–3 business days. During high-demand periods, processing may take slightly longer.
Shipping Time: Standard shipping typically takes 3–7 business days, depending on your location. Expedited options are available at checkout.
Tracking: Once your order ships, you’ll receive a confirmation email with tracking information.
International Shipping: We offer international shipping to select countries. Customs duties and taxes are the responsibility of the customer.
2. Return & Refund Policy
Eligibility: If you are not completely satisfied with your purchase, you may return unopened and unused products within 14 days of delivery.
Process: To initiate a return, contact us at [your email/contact form]. Please include your order number and reason for return.
Refunds: Once the return is approved and received, a refund will be issued to your original payment method (minus shipping fees). Please allow 5–7 business days for processing.
Non-Returnable Items: For hygiene and safety reasons, opened or used products cannot be returned.
3. Cancellation Policy
Orders may be canceled within 24 hours of purchase. After that, they may already be in processing or shipped.
4. Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of receiving it. We will arrange a replacement or refund as needed. Please include photos of the damaged item and packaging
5. Privacy Policy
Your personal information is protected and will never be sold or shared. We use secure payment gateways and take data protection seriously. For more details, please view our Privacy Policy page.
6. Contact Us
For any questions about your order, returns, or products, feel free to reach out:
